Motadata ServiceOps
About Motadata ServiceOps
An AI driven ITSM solution to Align, Automate, and Accelerate Digital Transformation.
Service Ops enables organizations to easily expand their service desks beyond IT; allows requesters to be self-reliant and IT administrators to deliver services faster through a dedicated portal, which is important considering the current situation.
Advantages of ITSM platform
- Enhance productivity of service desk technicians through automation.
- Easy integration with third party application through REST API.
- Manage the complete life-cycles of IT assets with our ITAM features.
- ITIL aligned tool which is PinkVerify for 6 processes.
Motadata ServiceOps Highlights
Motadata’s IT Service Management Software is Easy to Use, Simple to Set up, and has Everything you Need to Provide a Seamless IT Service Delivery.
Multi-level Workflow
Web and App Based HelpDesk
Advanced Search
Smart Service Catalog
Auto Assignment of Tickets
KnowledgeBase with Smart Suggestion
ServiceOps Modules
Motadata ServiceOps includes Three Modules: Service Desk, Asset Manager, and Patch Manager to Help Streamline your Business Processes.
ServiceOps Service Desk
A PinkVERIFY certified service desk that enhances end-user experience and accelerates digital transformation using conversational AI and smart automation.
ServiceOps Asset Manager
An ITAM solution that helps organizations automate the end-to-end life cycle of both IT and Non-IT assets across the organization.
ServiceOps Patch Manager
Patch management solution designed to help organizations manage, streamline, and automate the patch management life cycle.