Motadata ServiceOps

About Motadata ServiceOps

An AI driven ITSM solution to Align, Automate, and Accelerate Digital Transformation.

Service Ops enables organizations to easily expand their service desks beyond IT; allows requesters to be self-reliant and IT administrators to deliver services faster through a dedicated portal, which is important considering the current situation.

Advantages of  ITSM platform

  • Enhance productivity of service desk technicians through automation.
  • Easy integration with third party application through REST API.
  • Manage the complete life-cycles of IT assets with our ITAM features.
  • ITIL aligned tool which is PinkVerify for 6 processes.

Motadata ServiceOps Highlights

Motadata’s IT Service Management Software is Easy to Use, Simple to Set up, and has Everything you Need to Provide a Seamless IT Service Delivery.

Multi-level Workflow

Web and App Based HelpDesk

Advanced Search

Smart Service Catalog

Auto Assignment of Tickets

KnowledgeBase with Smart Suggestion

ServiceOps Modules

Motadata ServiceOps includes Three Modules: Service Desk, Asset Manager, and Patch Manager to Help Streamline your Business Processes.

ServiceOps Service Desk

A PinkVERIFY certified service desk that enhances end-user experience and accelerates digital transformation using conversational AI and smart automation.

ServiceOps Asset Manager

An ITAM solution that helps organizations automate the end-to-end life cycle of both IT and Non-IT assets across the organization.

ServiceOps Patch Manager

Patch management solution designed to help organizations manage, streamline, and automate the patch management life cycle.

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